Making changes for the better
Policy implementation is an important aspect of any expense management program. But how do you continually decide the support that you should be providing to your employees when their needs are ever changing. What may be 'vogue' one year may not be so applicable several years later.
A clear example of this is the rise of the commuter assignment. In theory supporting this new type of 'mobility' is relatively straight forward but if it is unchartered territory for your organization how do you decide what support you should be providing?
Once the employee is on assignment, making significant changes to the policy may be too late. Benchmarking policies and reassessing their relevancy is essential but how frequently should this be done and how can you ensure you are providing the right support?
Having created the 'ideal policy' what tools are you going to use to monitor its effectiveness and how are you going to ensure the support that your company is providing is not being abused? Hessel may have the answers you need.